The Fascist of the Land of Liberty Essays - Genealogy,

The Fascist of the Land of Liberty Sarah A. Dunn Trinity Western University Political Science 101: Introduction to Political Philosophy Calvin Townsend Dec/8/17 We hold these truths to be self-evident, that all men are created equal, that they're endowed by their Creator with certain unalienable Rights, that among these are Life, Liberty, and the Pursuit of Happiness. That to secure these Rights, Governments are instituted among Men, deriving their just powers from the consent of the governed, that whenever any form of Government becomes destructive of these ends, it is the Right of the people to alter or to abolish it, and to institute new Government, laying its foundation on such principles and organizing its powers in such form, as to them shall seem most likely to effect their Safety and Happiness. Prudence, indeed, will dictate that Governments long established should not be changed for light and transient causes; and accordingly all experience hath shown, that mankind are more disposed to suffer, while evils are sufferable, than to right themselves by abolishing the forms to which they're accustomed. But when a long train of abuses and usurpations, pursuing invariable the same Object events as a design to reduce them under absolute Despotism, it is their right, it is their duty, to throw off such Government, and to provide new guards for their future security. Such has been the patient of sufferance of these Colonies; and such is now the necessity which constrains them to alter their former Systems of Government. The history of present President of the United States: Donald Trump is a history of repeated injuries and usurpations, all having in direct object the establishment of an absolute Tyranny over the States. To prove this, let Facts be submitted to a candid world. He was prophesized by Plato, through The Republic, that a tyrant has been produced by democracy. It should be noted that democracies give way to tyrannies which leads to mob passion which overwhelms political wisdom and promotes the ideology of populism and a populist leader, a leader such as Trump represents aspects "of populism, which is anger at the establishment and various elites," which solidifies the beginning of the injustices that the President has bestowed upon the nation as well as the world ("Is Donald Trump Really a Populist?," 2016). He offered himself as the champion for the people of the United States of America in democracy, a man who could change the corruption that came from leaders such as Obama and bring America back to where it should be; a superpower that is untouchable. He simplifies that he is the one man who can make things whole again; or so he believes. Thus, Donald J. Trump, "emerges out of a whirlwind of anti-establishment hysteria; a strongman fascist promises to stick it to the elites and says only he can make the country great again; he gives the people a familiar boogeyman, some alien other, on whom they can dump their resentment," which provides the basis of Trumps allegations and his prominent actions of scapegoating minorities around America (Illing, 2016). He represents the decay of democracy by his own political existence, Trump proves that the Land of Liberty can be whipped into a frenzy of fascism which is not necessarily a difficult task; it can happen in one election. Plato noted that, "democracy is a charming form of government, full of variety and disorder, and dispensing a short equality to equals and unequal's alike," which is evident when the current President has revealed the degeneration located at the core of our politics which has shone a light upon the catastrophe we call a liberal democracy (Illing, 2016). Although, Plato had predicted this degeneration of democracy, he divulged that, "the state falls sick, and is at war with herself," which is true; we witness the Land of Liberty become polarized and divided at the expense of a tyrant. He is a tyrant, Plato defines this as someone who is Eros incarnate, thus, his actions are of pure impulse, and he has no control over himself to any extent. Leaders who are defined by Eros incarnate form an allegiance with the poor through political chicanery of his own elite class. Donald Trump is a man who

Night of Scorpion Essays

Night of Scorpion Essays Night of Scorpion Essay Night of Scorpion Essay Night of the Scorpio written by Nissim Ezkiel is an interesting verse form and the poet brings about a really appealing contrast between good and evil in it ; wholly giving the verse form an kernel of equality. The poet makes it a trouble-free undertaking for the readers to visualise the scenes with the appropriate usage of assorted imaginations. He has besides done a fantastic work of adding assorted different senses into the verse form. All the senses. ocular. odor. internal feelings and sound have been included. In this verse form we can see the scenes vividly with the aid of lines like. †¦to crawl beneath a poke of rice. and. Peasants came like drove of flies. Nissim Ezekiel is able to maintain are mind alive and engaged the full continuance of the verse form with the aid of lines like. Peasants came like drove of flies. When we read this line. we know that it is a simile and it help us to see how the provincials came along. But when think deeper we realize that it besides shows us that the storyteller does non look up to the sort of attention that the villagers are demoing. he merely wants them to go forth him and his household entirely. The ground the villagers are compared to flies is to demo precisely how exacerbating they are and that they are non welcome. merely like flies. The poet has made this verse form composite. which is ever a good thing. This can be proved because to depict the Scorpio he uses words like diabolical and The Evil One which show it as a diabolic animal. On the other manus he besides used lines like. goaded him to creep beneath a poke of rice and †¦ risked the rain once more. which brings about a contradiction as this line shows that the Scorpio is non at all the scoundrel. it is merely frightened. Among the many figures of address used in this verse form onomatopoeia is one of them. He has used this figure of address expeditiously. enabling us to hear the changeless noises that were made. The poet write that the villagers buzzed the name of god which once more stresses on the point that the noise and disturbance being made by the villagers was non at all welcome. The poet further draws the involvement of the reader by utilizing a figure of address to convey this message and non making it straight. He has besides written They clicked their linguas. which is another case of onomatopoeia. The component of odor is brought approximately because the poet has introduced tapers and firing oil in lanterns in his verse form every bit good. Nissim Ezekiel has made the mother’s experience of acquiring bitten by the Scorpio sound tormenting and ageless. He has conveyed this by utilizing some really descriptive authorship. illustration. May the toxicant sublimate your flesh of desire. and your spirit of aspiration. Nissim Ezekiel successfully built the tense atmosphere by utilizing merely a short sentence. My male parent. sceptic. positivist. seeking every expletive and approval. There is besides an case in which the poet uses initial rhyme. I watched the fire feeding on my female parent. This line has besides been able to construct up the complex nature of the verse form because of its double significance. We can merely state that the flame’ refers to flare of the paraffin or we can besides state that flame’ refers to the scorpion’s toxicant. The verse form ends sanguinely. with the female parent surviving and being grateful to god for doing her suffer and non her kids. After all the tense minutes of hurting. agony. anguish and fright. the verse form has a really affecting and warm stoping which proves the mother’s love for her kids.

A Profile of the Karabiner 98k

A Profile of the Karabiner 98k The Karabiner 98k was the last in a long line of rifles designed for the German military by Mauser. Tracing its roots to the Lebel Model 1886, the Karabiner 98k was most directly descended from the Gewehr 98 (Model 1898) which first introduced an internal, metallic five-cartridge magazine. In 1923, the Karabiner 98b was introduced as the primary rifle for the post-World War I German military. As the Treaty of Versailles prohibited the Germans from producing rifles, the Karabiner 98b was labeled a carbine despite the fact that it was essentially an improved Gewehr 98. In 1935, Mauser moved to upgrade the Karabiner 98b by altering several of its components and shortening its overall length. The result was the Karabiner 98 Kurz (Short Carbine Model 1898), better known as the Karabiner 98k (Kar98k). Like its predecessors, the Kar98k was a bolt-action rifle, which limited its rate of fire, and was relatively unwieldy. One change was the shift to using laminated stocks rather than single pieces of wood, as testing had shown that plywood laminates were better at resisting warping. Entering service in 1935, over 14 million Kar98ks were produced by the end of World War II. Specifications Cartridge: 7.92 x 57 mm (8 mm Mauser)Capacity: 5-round stripper clip inserted into an internal magazineMuzzle Velocity: 760 m/secEffective Range: 547 yards, 875 yards with opticsWeight: 8-9 lbs.Length: 43.7 in.Barrel Length: 23.6 in.Attachments: Knife Bayonet S84/98, rifle grenades German and World War II Usage The Karabiner 98k saw service in all theaters of World War II that involved the German military, such as Europe, Africa, and Scandinavia. Though the Allies moved towards using semi-automatic rifles, such as the M1 Garand, the Wehrmacht retained the bolt-action Kar98k with its small five-round magazine. This was largely due to their tactical doctrine which emphasized the light machine gun as the basis of a squads firepower. In addition, the Germans frequently preferred to use submachine guns, like the MP40, in close combat or urban warfare. In the final year and a half of the war, the Wehrmacht began phasing out the Kar98k in favor of the new Sturmgewehr 44 (StG44) assault rifle. While the new weapon was effective, it was never produced in sufficient numbers and the Kar98k remained the primary German infantry rifle until the end of hostilities. In addition, the design also saw service with the Red Army which purchased licenses to manufacture them prior to the war. While few were produced in the Soviet Union, captured Kar98ks were used widely by the Red Army during its early war arms shortage. Postwar Use Following World War II, millions of Kar98ks were captured by the Allies. In the West, many were given to rebuilding nations to rearm their militaries. France and Norway adopted the weapon and factories in Belgium, Czechoslovakia, and Yugoslavia began producing their own versions of the rifle. Those German weapons taken by the Soviet Union were kept in case of a future war with NATO. Over time, many of these were given to nascent communist movements around the world. Many of these ended up in Vietnam and were used by the North Vietnamese against the United States during the Vietnam War. Elsewhere, the Kar98k ironically served with the Jewish Haganah and later, the Israeli Defense Forces in the late 1940s and 1950s. Those weapons that were obtained from captured German stockpiles had all Nazi iconography removed and replaced with IDF and Hebrew markings. The IDF also purchased large stocks of Czech and Belgian-produced versions of the rifle. In the 1990s, the weapons were again deployed during the conflicts in former Yugoslavia. While no longer used by militaries today, the Kar98k is popular with shooters and collectors.

Analytical Measurements Should be Made to Satisfy an Agreed Essay

Analytical Measurements Should be Made to Satisfy an Agreed Requirement - Essay Example b.Prior to making a final judgement the results thus obtained from measurements should be compared to the existing standards already laid down to interpret the lower and upper limits. For example, in determining the level of alcohol in the blood of a driver charged with driving while drunk, there should be an existing standard level of alcohol in blood considered safe for driving and a limit above which it is unsafe to drive. The result obtained from the blood sample of this driver is then compared to the standard limit. (4, 10) c.A valid measurement is the one which does not result in misleading an observer, or the customer of a laboratory making the measurement. That is to say, that if the customer makes a decision relying on the information obtained by a valid measurement then the decision is correct. (4, 10) d.A valid measurement in itself may not be particularly accurate or precise, but if a conclusion is to be reached as to how the result differs from a standard then the measurement will have sufficient accuracy and precision to satisfy customer’s requirement. The correctness of a decision reached by relying on the information obtained through analytical measurement indicates the validity of measurement. (1, 4, 10) e.The aim of the agency making Valid Measurement, normally a laboratory, is to provide their customers with results that are not ambiguous and confusing and meet customer requirements. That is why Analytical Measurement should be made to satisfy an agreed requirement. (10) In analytical measurements the quality of data extracted is all that matters and good information thus gained is an outcome of good measuring techniques applied. For data to be of good quality the technique employed should be validated by being precise, repeatable, reproducible and stable. (8,9) g. A precise technique does not have deviations in the result of same measurement. There should be no change in methodology of measurement and neither should there be a change in what is being measured. The repeatable technique should render the same result when the same object is measured over a number of times. A reproducible technique is the one which when repeated produces the same result. A stable technique does not change over a period of time and if repeated, in times to come, it should be able to give same results as in the past. (2, 5) h. Laboratory of the Government Chemist (LGC) and National Physical Laboratory (NPL) have jointly developed Valid Analytical Measurement (VAM) principles, as part of their VAM programme to sketch a design for laboratories involved in making analytical measurements. Out of the six principles as laid down "Analytical measurements should be made to satisfy an agreed requirement" (4) is the first. (4) i. To realize the importance of agreed requirements consider that there a number of tests which can be performed to carry out a measurement. An analyst, being an expert, must enter into a dialogue with the customer to discuss the quality of results, time and cost of these tests. The analyst must have the knowledge to identify customer's requirements. Moreover, it is important to gain an insight into the criticality of the measurement by virtue of discussion with the customer. As such, it becomes necessary to know for what purpose the result will be used. (4, 5, 6) j. All critical and non-critical issues must be explained to the customer prior

Ethics of Medic Essay Example | Topics and Well Written Essays - 500 words

Ethics of Medic - Essay Example This is termed as the principle of beneficence. They have to take actions that supply the welfare of patients. In this case, the nurse had the obligation of ensuring that the chemotherapy was stopped since the boy saw no chances of surviving. However, in this case, there seems to be a conflict between beneficence and autonomy principles of ethics. Ashcroft et al (2007) acknowledge that the principle of autonomy realizes the rights of people to self-determination, and is based on the society’s respect for people’s aptitude to make knowledgeable decisions about personal issues. In this case, the patient’s personal decision conflicted with his personal welfare. The nurse has a responsibility of ensuring the patient’s welfare and carrying out the new, aggressive course of chemotherapy. In many situations, nurses have administered medication to patients without informing them of the benefits or consequences of such a medication. According to Ashcroft et al (2007), a patient should be fully aware of the implications of any medication administered to him or her. An uninformed person or patient is at the danger of making choices and decisions that are not as per his or her wishes or will. Medical practitioners can only make decisions on a patient on medication only if the individual is incapacitated. The nurse’s action to follow the physician’s instructions to administer the antidepressant medication to all patients was unethical. The nurse should have informed the physician that it was unethical and that the patients needed to be aware of the medication they receive in the hospital. Medical health practitioners have long avowed that they are obligated to avoid doing harm to their patients. In this case, the physician and the nurse are against the ethical maxim of non-malfeasance.

Creation †Scientific View Vs. Biblical View Essay Example for Free

Creation – Scientific View Vs. Biblical View Essay The advancement of science has raised questions over the biblical view of creation. A lot of scientists are now questioning the authenticity of the long-held beliefs about creation. According to Mark 10:6, ‘Jesus said: But from the beginning of the creation, God made them male and female†. ’ Also, John 1:1-3 says, â€Å"In the beginning was the Word, and the Word was with God and the Word was God†. If the dates are added up as per the bible, Adam was created 6000 years ago. Therefore, the earth was created approximately 6000 years ago. Evolutionists, on the other hand, believe that the whole Universe and life itself arose by chance between 3 and 15 billion years ago. They came up with a theory called Big Bang Theory. The Big Bang Theory is the dominant scientific theory about the origin of the universe. According to the big bang, the universe was created sometime between 10 billion and 20 billion years ago from a cosmic explosion that hurled matter and in all directions. Extrapolated into the past, these observations show that the universe has expanded from a state in which all the matter and energy in the universe was at an immense temperature and density. Physicists do not widely agree on what happened before this, although general relativity predicts a gravitational singularity. The term Big Bang is used both in a narrow sense to refer to a point in time when the observed expansion of the universe (Hubbles law) began — calculated to be 13. 7 billion (1. 37 ? 1010) years ago ( ± 2%) — and in a more general sense to refer to the prevailing cosmological paradigm explaining the origin and expansion of the universe, as well as the composition of primordial matter through nucleosynthesis as predicted by the Alpher-Bethe-Gamow theory. From this model, George Gamow was able to predict in 1948 the existence of cosmic microwave background radiation (CMB). The CMB was discovered in 1964 and corroborated the Big Bang theory, giving it more credence. In 1927, the Belgian priest Georges Lemaitre was the first to propose that the universe began with the explosion of a primeval atom. His proposal came after observing the red shift in distant nebulas by astronomers to a model of the universe based on relativity. Years later, Edwin Hubble found experimental evidence to help justify Lemaitres theory. He found that distant galaxies in every direction are going away from us with speeds proportional to their distance. The big bang was initially suggested because it explains why distant galaxies are traveling away from us at great speeds. The theory also predicts the existence of cosmic background radiation (the glow left over from the explosion itself). The Big Bang Theory received its strongest confirmation when this radiation was discovered in 1964 by Arno Penzias and Robert Wilson, who later won the Nobel Prize for this discovery. Creation theory according to Genesis 1:1 states, â€Å"In the beginning God created the heavens and the earth. † Evolutionists believe that the entire solar system was formed from clouds of gas and dust. If so, the Sun, planets and moon should be made of gas and dust. It has been proved scientifically that the sun is 98% hydrogen or helium. If we believe this theory, then the planets should orbit the sun and the moon should orbit the planets. This is true. Theory of Darwin further accentuated the evolutionists’ theory. Charles Robert Darwin was an English naturalist who proposed and provided evidence for the scientific theory that all species have evolved over time from one or a few common ancestors through the process of natural selection. This theory was fully accepted by the scientific community in the 1930s, forming much of the basis of modern evolutionary theory. In modified form, Darwins theory remains a cornerstone of biology, providing a unifying explanation for the diversity of life. Natural selection is the evolutionary process by which favorable traits that are heritable become more common in successive generations of a population of reproducing organisms, and unfavorable traits that are heritable become less common. Natural selection acts on the phenotype, or the observable characteristics of an organism, such that individuals with favorable phenotypes are more likely to survive and reproduce than those with less favorable phenotypes. If these phenotypes have a genetic basis, then the genotype associated with the favorable phenotype will increase in frequency in the next generation. Over time, this process can result in adaptations that specialize organisms for particular ecological niches and may eventually result in the emergence of new species. Ironically, many of the scientists in question did some early work on the mechanisms of evolution. Though biological evolution of some sort had become the primary mode of discussing speciation within science by the late-19th century, it was not until the mid-20th century that evolutionary theories stabilized into the modern synthesis. Some of the historical scientists marshaled by creationists were dealing with quite different issues than any are engaged with today: Louis Pasteur, for example, opposed the theory of spontaneous generation with biogenesis, an advocacy some creationists describe as a critique on chemical evolution and abiogenesis. Pasteur accepted that some form of evolution had occurred and that the Earth was millions of years old. The contribution of famous scientists like Mendel and Avery laid the foundation for genetics. Gregor Mendel’s research revealed that distinct traits were inherited in a well-defined and predictable manner. In the 1940s, the identification of DNA as the genetic material by Oswald Avery and colleagues, and the articulation of the double-helical structure of DNA by James Watson and Francis Crick, provided a physical basis for the notion that genes were encoded in DNA. Since then, the role of genetics in evolutionary biology has become increasingly central. Many fields of science have provided a wide range of evidence for evolution. The most prominent of these are fossil records, which can show the many life forms that have existed. The fossil itself reveals the organisms structure, and the age of the fossil reveals when its species existed. In addition, studies involving anatomical and genetic comparisons between present day species serve as evidence for evolution. Paleontology, the study of fossils, supports Darwins original idea that all living creatures are related. Fossils also provide evidence that accumulated changes over long periods have led to the diverse forms of life we see today. Strong evidence for evolution comes from analysis of homologous structures that no longer perform the same task. One example involves the comparison of the forelimbs of mammals. The forelimbs of a human, cat, whale, and bat all have strikingly similar bone structure. However each of these four animals forelimbs performs a different task. Such a design makes little sense if they are unrelated and uniquely constructed for their particular tasks. The scientific explanation for such homologous structures is that all four animals shared a common ancestor, and that each has undergone mutations over the course of a large number of generations. These changes have resulted in slight modifications in the structure, so that each species has a forelimb adapted for a different task. This is what Darwin described as descent with modification. The main points of difference between the two theories are: †¢ If Creation is true – there is a Creator, and there are rules given by God. If Evolution is true – there is no Creator, and there are no rules. In fact, we make them up as we go along, according to the majority vote. †¢ If Creation is true – there is a purpose to life. If Evolution is true – there is no Creator, and no purpose to life. We are evolving creatures. †¢ If Creation is true – we are a fallen race, and we need a Savior. If Evolution is true – there is no sin, and we do not need a Savior. The scientific view of creation is more plausible than the biblical view. There are a lot of discoveries and inventions that have made the understanding of our earth, evolution of life and universe possible. However, scientists have a long road ahead of them to convince people. References: 1) Wikipedia 2) Dr. Kent Horvind, Creation Science Evangelism.

Segregation and Housing in Chicago :: American America History

Segregation and Housing in Chicago Chicago was the best place to live and visit for anyone. Many people traveled from far places to visit and live in Chicago. Long after the World War II many things started reshaping America. One of the most significant was the racial change all over America but specifically in Chicago. Many southern blacks started to move into Chicago. Chicago started to become mostly dominated by blacks and other minorities while whites started to move into the suburbs of Chicago. "Beginning in the 1930s, with the city's black population increasing and whites fleeing to the suburbs, the black vote became a precious commodity to the white politicians seeking to maintain control" (Green, 117). Many of the mayors such as Edward J. Kelly, Martin H. Kennelly, and Richard J. Daley won over the blacks and got their votes for them to become mayor. The black population grew by 77 percent by the 1940. The white population dropped from 102,048 to 10,792 during the years of 1940 to 1960. With all of these peopl e moving into Chicago there had to be more housing. There were many houses built to accommodate all the people. Martin H. Kennelly at one time wanted to tear down slums and have public housing built in the black ghetto. Many of the blacks wanted to escape these ghettos so some of them; if they could they would try to move to the white communities. When the blacks would try to move into the white communities they were met with mobs. There were many hurdles that blacks had to overcome not only in Chicago but all over America. The blacks of Chicago had to fight for a place to live and to find a mayor that would help them for who they are, not their color. Throughout Chicago there were many fights that blacks had to fight. It was not easy for blacks to live in the city because everywhere they went they were faced with whites trying to get them to move out. Led by comedian Dick Gregory, 75 people protested in the Bridgeport neighborhood. As these protestors walked many people of the Bridgeport neighborhood threw eggs and tomatoes, showed Ku Klux Klan signs and shouted, "Two-four-six-eight, we don't want to integrate and Oh, I wish I was an Alabama trooper, that is what I'd really like to be-ee-ee. Cuz if I was and Alabama trooper, I could kill the niggers legally" (Biles, 112). Segregation and Housing in Chicago :: American America History Segregation and Housing in Chicago Chicago was the best place to live and visit for anyone. Many people traveled from far places to visit and live in Chicago. Long after the World War II many things started reshaping America. One of the most significant was the racial change all over America but specifically in Chicago. Many southern blacks started to move into Chicago. Chicago started to become mostly dominated by blacks and other minorities while whites started to move into the suburbs of Chicago. "Beginning in the 1930s, with the city's black population increasing and whites fleeing to the suburbs, the black vote became a precious commodity to the white politicians seeking to maintain control" (Green, 117). Many of the mayors such as Edward J. Kelly, Martin H. Kennelly, and Richard J. Daley won over the blacks and got their votes for them to become mayor. The black population grew by 77 percent by the 1940. The white population dropped from 102,048 to 10,792 during the years of 1940 to 1960. With all of these peopl e moving into Chicago there had to be more housing. There were many houses built to accommodate all the people. Martin H. Kennelly at one time wanted to tear down slums and have public housing built in the black ghetto. Many of the blacks wanted to escape these ghettos so some of them; if they could they would try to move to the white communities. When the blacks would try to move into the white communities they were met with mobs. There were many hurdles that blacks had to overcome not only in Chicago but all over America. The blacks of Chicago had to fight for a place to live and to find a mayor that would help them for who they are, not their color. Throughout Chicago there were many fights that blacks had to fight. It was not easy for blacks to live in the city because everywhere they went they were faced with whites trying to get them to move out. Led by comedian Dick Gregory, 75 people protested in the Bridgeport neighborhood. As these protestors walked many people of the Bridgeport neighborhood threw eggs and tomatoes, showed Ku Klux Klan signs and shouted, "Two-four-six-eight, we don't want to integrate and Oh, I wish I was an Alabama trooper, that is what I'd really like to be-ee-ee. Cuz if I was and Alabama trooper, I could kill the niggers legally" (Biles, 112).

Chapter Reviewing the Facts

Of course, It Isn't always pleasant to hear active comments about what we are doing. Sometimes our feelings get hurt, our ego Is wounded, or the feedback strikes us as, well, stupid. That said; let's consider a shift In our perspective. Feedback Is a form of coaching. When we work with a coach, he or she Is constantly giving us negative feedback-?and we appreciate It. A golf coach, for example, will correct the way you hold or swing the club and you're delighted to get the negative feedback. In fact, you pay for all these â€Å"complaints. † Dissatisfaction happens.What we choose to do about it can make all the difference in reading customer and employee loyalty. To do something about dissatisfaction, we need to know when it is happening-?we need to get the silently dissatisfied customer to speak up by creating open communication channels. (Customer Service: Career Success through customer Loyalty) Chapter 9-Reviewing the Facts 2. – What are the three important steps ne eded to recover the potentially lost customer? The first step consists of both apology and accountability. Say, â€Å"I'm sorry,† and take ownership of a mistake, even if it's because of supplier or other problems.Next, work with the customer to determine an appropriate remedy. This involves the customer in the resolution and sometimes uncovers less costly solutions. Resolution should not only address a customer's direct loss but also compensate â€Å"pain and suffering. † Some refer to such compensation as â€Å"atonement. † Manage expectations with resolution schedules. In one Citibank experiment, specifying time frames for next steps increased customer satisfaction by 40%. Finally, follow-up. Determine whether the customer has received the promised treatment, and, more important, how they feel about it.One study indicated that a follow-up call to a once-unhappy customer can boost satisfaction by 5%-7%, and intentions to repurchase by 8%-12%. The second level is building integrated customer recovery capabilities In the following four areas: Companies must do more to upgrade the skills, training and pay of customer service representatives, especially since they handle an estimated 65% of all complaints. Other employees must also understand the Importance of customer retention. Ford trains new hires In such recovery skills as Interpersonal communications.Others regularly rotate employees Into customer service to underscore the Impact of departmental processes on customers. How much authority do employees have to recover customers? Employees at Marriott International, for example, can spend up to $2,500 without authorization to compensate customers. What are the timetables for resolution? Brothels Airways research showed that of customers defected if it took the company longer than five days to respond want level AT complaints trigger corrective Acton? Can any employee handle recovery, or should you depend on special representatives trained for customer recovery?Customers should be easily able to complain via email, letter or even well-publicized hot lines. Systems should streamline complaint acceptance, and generate complaint-based reports. Insurance giant USA scans every complaint letter into its database. Causes for the complaint are analyzed, and processes examined to avoid similar complaints in the future. To institutionalize improvements, systems should be developed to hold other departments accountable for their actions. Complaint data should also be used to determine investment priorities and service improvements. (Small Business Resources – How to Recover Lost Customers)

Medusa by Carol an Duffy, Loads of Mistakes. Essay

‘The Worlds Wife’ in which Duffy gives a voice to female characters that may have been ignored throughout history. The poems are presented through the point of view of these women and in many cases it is the first time that we, as an audience hear their side of the story, rather than a story that has been told for them. Medusa matches the other poems in this anthology as Duffy presents Medusa as she sees herself but she is still shed in a negative light, which she willing presents to the reader as she is perversely pleased by it. Duffy uses clever diction and sentence structure to add to the representation of the persona as well as punctuation and techniques, most significantly rule of threes, to effectively display the persona and the themes of growing rage, stone, revenge and self absorption. Duffy wastes no time in jumping into Medusa’s perspective as the first line proves. The poem starts on a bitter note with â€Å"a suspicion, a doubt, a jealously† which is significant for numerous reasons. Firstly, the diction of jealousy alone is important because it suggests the breeding of ill feelings at the start of the poem which reflects how Medusas life as a monster began in much the same way. Also, the rule of three contains nouns that build on each other are progressive as Medusa graduates from a suspicion to as doubt and then becomes jealous, an idea which is also suggested by the caesura of commas rather than full stops, indicating that the nouns flow together and are linked rather than being separate or distinct. The first line is organized in a way that makes the growth of negative feelings evident which foreshadows the growth of rage and hate expressed later in the text while the progressive rule of three effectively foreshadows the continued use of the same technique throughout the poem. The growth of negativity is supported again in the following lines which imply that Medusa’s feelings were so strong as to be represented physically through the turning of the hairs on her head to filthy snakes. The snakes are obviously a tangible representation of the growth which Duffy emphasizes all the more the length of the line. Being longer than ever y of line of the poem is it a clear, visible reflect of the actual growth of the snakes that represent Medusas anger. The first reference to the theme of stone is made in the second stanza, in which the persona describes her lungs as â€Å"grey†, which indicates that Medusa’s lungs that support her life, are hardened, colourless and decayed, replicating her emotions and reflected the effect that she has on living being which is to turn them to stone. While the imagery of the grey lungs suggests lifelessness, it is immediately contrasted by the image of â€Å"yellow fanged† which is a link back to the snakes that are alive and thriving on her head. The combination of the two images suggests that Medusa herself is dead but possesses life because she is fully embodied by the snakes, and everything that they represent, an idea that is backed up by her having yellow fangs as if she is now a snake, not human. Stone is suggested again in the second stanza through the metaphor of â€Å"bullet tears† which relate to the hardness of stone and imply that Medusa’s emotions murder or kill as bullets do, which is evident later on in the poem. The first sense of Medusa’s feeling of self importance are apparent at the end of this stanza with the rhetorical question of â€Å"are you terrified†, suggesting her pride in the monstrosity that she is viewed as and also the fact that it is immediately followed by an answer in the form of a command implies that the actual answer of the man that she is talking to is unimportant and she is indifferent to it which emphasizes her own self importance. However, the man, the â€Å"Greek God† is displayed with some importance, though meager compared to hers, as he manages to catch her eye. It is him that she loves and since he has been special enough to attract the attention of one as high as medusa he should be scared because her attention is one him rather than ignoring him and also that fact that he catches her eye is fitting because it is exactly that that will turn him to stone. The third stanza has a link back to the first in â€Å"I know you’ll go, betray me†. Both suggest Medusa’s lack of trust and bitterness by how easily she passes negative judgment on the man before he has a chance to act as such. This negative outlook may be a partial cause to Medusa’s selfishness, leading her to believe that nothing is worth her time. Her selfishness and lack of caring about even those that she supposedly loves is displayed through the final line in this stanza: â€Å"so better by for me if you were stone. † It is only what is better for her that matters which again puts her, the only moral of the Gorgons, on a pedestal above a Greek God. In the next three stanzas the tone changes from a passive and indifferent statement of facts to an active narration of her deeds that emphasize her rage, especially as she draws particular attention  to her actions. I will look at the following three stanzas collectively as there are techniques spread through them. Medusa’s hate and spite become obvious now and grow rapidly, which links back to the first line with the progressive rule of three. The same technique is used again in these three stanzas though more disjointed than before. The intensity of medusa’s gaze increases in the first line of each stanza form glanced to looked to stared, with is another progressive rule of three as one thing builds on another and it replicates the expansion of her rage through time. The growth of medusas hate is also suggested through the size of the stone that she creates. Starting with a tiny pebble from a bee and progressing to a boulder metaphorically implies that as her hate increases, so too do her destructive powers as the two are directly linked. To support this notion, another progressive rule of three flows through the three stanzas. The way in which the stone drops from the air increases with Medusa’s rage as well with verbs of increasing severity: â€Å"fell, spattered, shattered† which is another clever technique that Duffy uses to emphasize and enforce the previous two points. Now focusing on only the sixth stanza, the verb â€Å"stared’ holds significance aside from the rule of three that it forms; â€Å"stared† again emphasizes medusas opinion of self importance as she spare the animals a mere glace or look both devotes far more time and intensity to herself because she is of more significant. Also, while everything else that she looks at turns to stone, she does not when she stares at herself which implies that she cannot be converted because she is already hard and cold as stone at heart. Following on in the sixth stanza, medusas anger seems to reach its epitome and its colossal size is represented by the imagery of the dragon, fire and the mountain. The three final lines of this stanza can be interpreted in two ways. There is the obvious link to the metamorphosis that takes place between animals and stone in the previous two stanzas which implies that medusa looked at the dragon and made it a mountain. However, unlike the other examples of medusa turning animals to stone, the dragon is separate from the mountain by a full stop where previously it has been a comma. The deliberate change in the punctuation pattern separates the dragon from the mountain while, suggesting that when Medusas stares into the mirror she see that dragon that is herself. If medusa is metaphorically a dragon then the growth of her anger is again insinuated because previously in the poem she was presented as a snake but now towards the end she has grown into a larger and fiercer reptile. While the dragon may be medusa the mountain represents her rage as it is an indication of its massive size while the fire goes to support the implication of raw anger. In stanza 7, the tone again changes back to how it was at the start of the poem with medusa addressing the greek god again. Medusa appears to be justifying her hate towards the man in this stanza by stating that he has a shield for a heart and a sword for a tongue. The metaphors suggest that the man never really loved medusa as she loved him and that he played her, finally hurting her with is words and his betrayal which is why she seeks revenge. Though medusa may blame the man for what she has become, she appears to like herself better the way she is now which is indicated through the last three lines of the poem. A content, menacing and proud tone accompanies look at me now as if medusa likes who she is. Also, since what she is now is contrasted to how she was when she was young, the is a suggestion that while she was young and naive she was ignorant to how she should be, where as now the she is older she knows that she is as she should and thinks highly of herself for it. The importance of what she is now is emphasized by the fact that the line forms a stanza on its own. Through most of the poem, beautiful things are being turned to rigid, lifeless stone which is summed up entirely in the last three lines in which state that medusa made that transformation herself, from beautiful life to death stone, emotionally at least and then she brings the same to others. Finally, the diction of â€Å"look† in the last line is both fitting and ironic because it is that very look that will literally turn you to stone just as she has been metaphorically turned to stone herself. Throughout the poem duffy displays medusa in a way the she has not been seen before. In many instances the man appears to be blamed for what she has become as though it I know fault of her own, though she seem perversely pleased with herself, which, from her perspective, sheds her in a positive light. Although the reader cannot shake the negative connotations that have been developed with medusa it is evident that she thinks very highly of herself, and what do the opinions of other, insignificant, people matter to one who is as self important as medusa?

GCSE Critical Thinking Basic Guide on Qualifications

GCSE Critical Thinking Basic Guide on Qualifications GCSE Critical Thinking: Basic Guide on Qualifications How accurate the evaluation of someone’s critical thinking can be? There are loads of debates swirling around the ability to critically analyse the surroundings and the above mentioned question because the phenomenon is so abstract and individual that not a lot of educational institutions venture into assessing this skill †¦ except for the ones in the UK. What is GCSE Critical Thinking? GCSE is a certification system that was implemented back in 1988 and overtook other assessment ways. And in 2009 it expanded up to critical thinking. There are 2 types of qualifications you can get by passing GCSE: Advanced Subsidiary GCE (introduction to critical thinking, basic concepts and principles of analysis) Advanced GCE (deeper understanding of critical analysis and evaluation, ability to form fully-featured arguments) There is no strict sequence of taking the exams, you can freely start with the second one if you feel like it. The only thing is that prior to applying for courses you need to obtain a general educational level complying with National Curriculum Level 4. You are also advised to pass a GCSE on the English language with a minimum C score. What Qualifications Are You Supposed to Have in Order to Pass? Critical thinking consists of 2 main elements each of which bears a certain value for this skill. And these 2 components are at the centre of attention during the courses and the exams themselves. Let’s see what they are and which qualifications they are responsible for: Analysis of Reasoning – the ability to split the reasoning into separate parts, mark and categorise them, understand and explain the relationships between those parts. In the sphere of its influence there are a number of knowledge elements you need to have or acquire: Knowing different relevant terms like coherent, structure, opinion, challenge, assess, counter, etc.; Understanding the core difference between an argument and explanation, and situations when they can interlace; Being able to explain the meaning and purpose of analogy, general principles, intermediary conclusion. Evaluation of Reasoning – the ability to determine if the argument is weak or strong and identify the flaws as well as fortes. It is responsible for: Specifying the drawbacks of reasoning by applying the terms like conflation, slippery slope, confusing cause, post hoc, etc. as well as understanding the difference between them; Tracing appeals (means of emotional impact used as tools of persuasion) and categorising them according to their nature (history, authority, tradition, etc.); Being able to use statistics (research findings, surveys, etc.) to evaluate arguments and evidence; Analysing evidence, suggesting possible future outcomes and/or impact of further evidence, proposing conclusions. These are the most important qualifications that you acquire during courses that are provided before certification. Of course, they are not all – for further research on the topic consult OCR.org.uk. But our article will give you a general idea what GCSE paper on critical thinking is all about. Weigh up the pros and cons, choose the level of a certificate and start preparing!

Sources of Titles Drawn from Shakespeare

Sources of Titles Drawn from Shakespeare Sources of Titles Drawn from Shakespeare Sources of Titles Drawn from Shakespeare By Maeve Maddox Today is April 23. HAPPY BIRTHDAY, SHAKESPEARE! Here are the sources of the titles given in yesterdays post. 1. The Moon Is Down, John Steinbeck BANQUO: How goes the night, boy? FLEANCE: The moon is down. I have not heard the clock. Macbeth, II.i The remark adds to a sense of evil foreboding; Macbeth is on his way to murder Duncan. 2. Gaudy Night, Dorothy Sayers ANTONY: †¦Come, Lets have one other gaudy night: call to me All my sad captains; fill our bowls once more; Lets mock the midnight bell. Antony and Cleopatra, III.xiii Antony is speaking to Cleopatra. Their end is nigh, but theyre going to party. 3. Under the Greenwood Tree, Thomas Hardy AMIENS: Under the greenwood tree Who loves to lie with me, And turn his merry note Unto the sweet birds throat, Come hither, come hither, come hither: Here shall he see No enemy But winter and rough weather. As You Like It, II.v Jaques and the other forest dwellers listen to Amiens sing about their idyllic life. 4. And Be a Villain, Rex Stout HAMLET: O villain, villain, smiling, damnà ¨d villain! My tablesmeet it is I set it down That one may smile, and smile, and be a villain At least I am sure it may be so in Denmark. Hamlet, I.v Hamlet is talking about his uncle/stepfather Claudius, the murderer of his father. 5. Something Wicked This Way Comes. Ray Bradbury SECOND WITCH: By the pricking of my thumbs, Something wicked this way comes. [Knocking] Open locks, Whoever knocks! [Enter Macbeth] Macbeth, IV, i This is the second scene with the witches. The first time, they accosted Macbeth. This time he is seeking them out. He has begun the downward path into evil. 6. Pale Fire, Vladimir Nabokov TIMON: The suns a thief, and with his great attraction Robs the vast sea: the moons an arrant thief And her pale fire she snatches from the sun. Timon of Athens IV, iii Misanthrope Timon is discoursing on his view that everyones a crook. Nabokovs story is about the creative fire of the poet. An echo of the pale fire from the Timon of Athens quotation is in a line spoken by the ghost of Hamlets father. Morning is approaching and he must return to Purgatory: GHOST: Fare thee well at once! The glow-worm shows the matin to be near, And gins to pale his uneffectual fire: Adieu, adieu! Hamlet, remember me. [Exit] Hamlet, I,v 7. Band of Brothers, Stephen Ambrose HENRY V: This story [of Agincourt] shall the good man teach his son; And Crispin Crispian shall neer go by, From this day to the ending of the world, But we in it shall be rememberd; We few, we happy few, we band of brothers Henry V, IV.iii Henry is giving his discouraged men a pep talk before a last desperate assault on the French. 8. The Dogs of War, Frederick Forsyth ANTONY: And Caesars spirit, ranging for revenge, With Ate by his side come hot from hell, Shall in these confines with a monarchs voice Cry Havoc, and let slip the dogs of war Julius Caesar, III.i Antony, speaking at Caesars funeral, desires to stir up the populace against the assassins. After describing the horrors of civil war, he depicts the ghost of Julius Caesar leading the attack. 9. There is a Tide, Agatha Christie CASSIUS: There is a tide in the affairs of men, Which, taken at the flood, leads on to fortune; Omitted, all the voyage of their life Is bound in shallows and in miseries. On such a full sea re we now afloat; And we must take the current when it serves, Or lose our ventures. Julius Caesar, IV, iii Cassius is trying to persuade Brutus that they must fight at Philippi. 10. By the Pricking of My Thumbs, Agatha Chrstie See Number 5 above. 11. Not in Our Stars, M. M. Marshall CASSIUS: The fault, dear Brutus, is not in our stars, But in ourselves, that we are underlings. Julius Caesar, I,ii Cassius is urging Brutus to act against Julius Caesar. 12. Chimes at Midnight, Terence White SHALLOW: Ha, cousin Silence, that thou hadst seen that that this knight and I have seen! Ha, Sir John, said I well? FALSTAFF: We have heard the chimes at midnight, Master Shallow. Henry IV part 2, III,ii Falstaff and Shallow, in the company of Silence, are reminiscing about their youth. Only rowdies and people up to no good would have stayed out late enough to hear the clock strike midnight. 13. The Mousetrap, Agatha Christie CLAUDIUS: Have you heard the argument? Is there no offence in t? HAMLET: No, no, they do but jest, poison in jest; no offence i the world. CLAUDIUS: What do you call the play? HAMLET: The Mouse-trap. Hamlet, III, ii Hamlet has hired actors to present a play with which he hopes to catch the conscience of the king. Uncomfortable as the play proceeds, Claudius asks Hamlet for more information. 14. Twice-Told Tales, Nathaniel Hawthorne LEWIS (Louis, Dauphin of France)†¨Ã¢â‚¬ ¨Ã‚  Theres nothing in this world can make me joy: †¨Ã‚  Ã‚  Ã‚  Ã‚   Life is as tedious as a twice-told tale †¨Ã‚  Ã‚  Ã‚  Ã‚   Vexing the dull ear of a drowsy man; †¨Ã‚  Ã‚  Ã‚  Ã‚   And bitter shame hath spoild the sweet worlds taste †¨Ã‚  Ã‚  Ã‚  Ã‚   That it yields nought but shame and bitterness. King John, III,iv Lewis is depressed because the fortunes of war have turned against France. His meaning is that a twice-told tale is boring and tedious. Hawthorne and other writers used twice-told tales in another sense: old stories retold for modern readers. 15. A Muse of Fire, A.D. Harvey PROLOGUE: O for a Muse of fire, that would ascend The brightest heaven of invention, A kingdom for a stage, princes to act And monarchs to behold the swelling scene! Then should the warlike Harry, like himself, Assume the port of Mars and at his heels, Leashd in like hounds, should famine, sword and fire Crouch for employment†¦ †¦can this cockpit hold The vasty fields of France? or may we cram Within this wooden O the very casques That did affright the air at Agincourt? Henry V, Prologue Kenneth Branagh opens his film version of the play with an actor declaiming these lines on an Elizabethan stage. Then the scene opens out into the vasty fields of France and the realistic action that movies excel in. Shakespeare had to do it all with words and a few stage props. 16. Strange Snow, Steve Metcalfe PHILOSTRATE [reading]: A tedious brief scene of young Pyramus and his love Thisbe; very tragical mirth. THESEUS: Merry and tragical! Tedious and brief! That is, hot ice and wondrous strange snow. How shall we find the concord of this discord? Midsummer Nights Dream, V, i Theseus is reacting to the comical, contradictory description of the play of Pyramus and Thisbe offered as wedding entertainment by Bottom the weaver and the other mechanicals. 17. Walk the Night, Robert C. Reinhart GHOST: I am thy fathers spirit, Doomd for a certain term to walk the night, And for the day confined to fast in fires, Till the foul crimes done in my days of nature Are burnt and purged away. Hamlet, I,v 18. A Plague on Both Your Houses. Robert. W. Whitaker MERCUTIO: I am hurt. A plague o both your houses! I am sped. Is he gone, and hath nothing? Romeo and Juliet, III, i Romeos friend Mercutio has been in a fight with Tybalt, a Capulet. Tybalt has escaped without a scratch, but Mercutio is fatally wounded. With his dying breath he curses the senseless hostility between the Montagues and the Capulets that has ended his life. 19. The Sound and the Fury, William Faulkner MACBETH: To-morrow, and to-morrow, and to-morrow, Creeps in this petty pace from day to day To the last syllable of recorded time, And all our yesterdays have lighted fools The way to dusty death. Out, out, brief candle! Lifes but a walking shadow, a poor player That struts and frets his hour upon the stage And then is heard no more: it is a tale Told by an idiot, full of sound and fury, Signifying nothing. Macbeth V,v Macbeth has come to the end of the road. Lady Macbeth is dead, and MacDuff is at the gates of Dunsinane Castle. All his scheming and criminal behavior amount to a pile of ashes. 20. Dagger of the Mind, Star Trek episode MACBETH: Is this a dagger which I see before me, The handle toward my hand? Come, let me clutch thee. I have thee not, and yet I see thee still. Art thou not, fatal vision*, sensible To feeling as to sight? or art thou but A dagger of the mind, a false creation, Proceeding from the heat-oppressed brain? Macbeth, II,i Macbeth is on his way to murder King Duncan. Hes hallucinating because of the guilt he feels. *Fatal Vision, true crime book by Joe McGiniss; Fatal Vision, TV miniseries starring Karl Malden Want to improve your English in five minutes a day? Get a subscription and start receiving our writing tips and exercises daily! Keep learning! Browse the Expressions category, check our popular posts, or choose a related post below:75 Synonyms for â€Å"Angry†What is the Difference Between Metaphor and Simile?May Have vs. Might Have

International financial management Essay Example | Topics and Well Written Essays - 2000 words

International financial management - Essay Example Currently Chinese Yuan is fluctuating around 6.3 per US Dollar showing a stronger Chinese Yuan as compared US Dollar. Overall, it can be concluded that Chinese Yuan became stronger against US Dollar in past 5 years as it became stronger by CNY0.8 approximately 11.26%. From last 2.5 years, Chinese Yuan has been constantly appreciating against US Dollars. The above chart represents USD/CNY for the 12-month period starting from March 1, 2012 and ending on February 28, 2013. Exchange rate was at CNY6.3 at the beginning of the period and it was at around CNY6.29 at the closure of 12-month period. Overall the Yuan remained quite stable throughout 12-month period and appreciated by only CNY0.01 which is approximately 0.15%. If the above graph is closely looked at, it can be noticed that in the first seven months, Chinese Yuan tended to remain weaker as compared to US Dollar such that several times it touched CNY 6.34. On July 27, 2012, Yuan was found to be the weakest in the whole year such that it climbed up to around CNY 6.39 which was the highest exchange rate in the whole year. Since then Yuan remained a bit flat around the level of CNY 6.34 till October 2012. After that there has been a considerable appreciation observed in Chinese Yuan such that it broke the psychological level of CNY6.3 in mid-October and tend to remain stronger ag ainst US Dollars. It sharply strengthened on December 1, 2012 such that it came to the level of CNY6.22 reaching at the lowest point in the year 2012. However it was a very temporary downfall of US Dollar against Yuan such that Yuan got weaker from the very next day it crossed the level of CNY6.3. The current year i.e. 2013 started with appreciation of Chinese Yuan against US Dollar such that it appreciated tremendously in daily movements on January 17, 2013 as it broke up the level of CNY 6.204 and reached to the bottom of CNY6.218. However, the